---
title: "Healthbridge Nova Reports"
url: "https://help.healthbridgenova.co.za/en/article/healthbridge-nova-reports"
language: "en"
last_updated: "2025-06-25T09:15:57.137Z"
---

# Healthbridge Nova Reports

The Reports tab provides valuable insights into your practice’s operations, financials, and patient interactions. Reports are categorized into four main sections:

**Using the Healthbridge NOVA reports.**

Under the ‘**Reports**’ tab, you will find the following sections **Calendar**, **Collection**, **Financial** and **Operational**, these reports provide the user with a description explaining its purpose/function and the required data.

**Calendar** 

-   **Appointment Report** – View all patient visits, with or without associated invoices.

![](https://cdn-assets.productfruits.com/1b08b71e-4d1d-428b-83ed-3431f83105ec)

**Collections**

-   **Collectable amounts report** -  Identify invoices with outstanding patient-liable balances.

![](https://cdn-assets.productfruits.com/5c37fe17-75f7-4be8-99be-e1ec579e2b71)

| **Note:** The user can also now create a favourites list of the most frequently used reports, by selecting the star next to the report this creates the favourites list. <br>![](https://cdn-assets.productfruits.com/2a03ae80-2818-41b5-8570-413f6b6e1858) |
| --- |

  
  
  
 

**Financial Reports**

-   **Age analysis report** - view all invoices with outstanding balances in the different ageing periods. 
-   **Claim report** - view all claims that were submitted using the system.
-   **Credit notes report** - details of credit notes processed on the system.
-   **Monthly transaction report** - view a summary of all medical aid transactions for the selected month.
-   **Write-off report** \- view all patient liable amounts are written off due to bad debt or small balance.
-   **Payments Report** \- A summary of all the payments received.
-   **Payment Corrections Report** - Payment corrections captured for a selected date range. 
-   **Journal Report -** Details of journals that are part of RAs.
-   **Refunds Report** - Refunds made to patients for a selected date range.
-   **Unroutable Claims Report** \- Details of claims which could not be routed through the switch, which were sent to the scheme via email.
-   **RA Suspense Account Report** \- RA payments that have not been reconciled yet, and that are in the Suspense Account
-   **Payment Details Report** - The details of patient and medical aid payment transactions, for the whole practice.
-   **Line Items Billed Report** \- This report lists the quantities and values of invoice line types that were billed.
-   **Payments Per Provider Report** \- Details of payments received, per provider.
-   **Reversed Transactions Report** -  Transactions that were reversed during a selected date range. Transactions include invoices, credits and debits.
-   **VAT Summary Report** - A summary of input and output VAT, for a selected date range.

![](https://cdn-assets.productfruits.com/6f129161-d072-4fa7-b413-cac6ebe97158)

  
**Operational Reports**

-   **Incomplete Contact Details Report** \- A list of patients with incomplete contact information (cellphone numbers and email addresses).
-   **Referral Report** \- An analysis of referrals for a selected date range(based on service date).
-   **Assistant Report** **\-** An analysis of assistants for a selected date range (based on service date).
-   **SMS Report -** SMSs sent to patients during a selected date range.
-   **Patient List Report** - A list of patients based on various search criteria.This report only includes patients who have at least one invoice with a date of service within the selected time period.
-   **Email Report -** Emails sent to a patient during a selected date range.
-   **Custom Charge Codes Report -** A view of custom codes set up for the practice.
-   **Medical Insurer Statements** - A list of medical insurers with insurer liable amounts. You can generate a statement for an insurer.
-   **Private Rates Report** \- This report will show user-defined private rates for a selected year.

![](https://cdn-assets.productfruits.com/694bd21a-2add-4341-8158-052f2670d0b6)

**Remittances** 

-   **eRA Delivery Schedule Report** - This report shows the delivery schedule for eRAs from various schemes.
-   **RA Statement Report** - Listing remittances (both electronic and manual). You can view individual RA statements, and also manually update the payment date of a remittance if required.![](https://cdn-assets.productfruits.com/78f9578a-cd02-412e-a76c-428a734a545d)  
    **Inbox Actions Report** \- This report shows, per user, which Inbox actions have been completed and which have been discarded.  
    ![](https://cdn-assets.productfruits.com/2f3e8e05-03e1-4a39-87e0-0df59f285f83)  
    **Business Insights Report** - A collection of specialised dashboards that provide insights into your business.  
    ![](https://cdn-assets.productfruits.com/9f42bd20-5c46-4823-871d-1e41aa631354)