---
title: "How to add a patient"
url: "https://help.healthbridgenova.co.za/en/article/how-to-add-a-patient"
language: "en"
last_updated: "2026-07-13T13:50:29.592Z"
---

# How to add a patient

Follow these steps to add a new patient to Healthbridge Nova efficiently.

### **Step 1: Navigate to the "Accounts" Tab**

1.  Log in to Healthbridge Nova.
2.  Click on the ‘Accounts’ tab from the top menu.

![](https://cdn-assets.productfruits.com/2dab335d-9e98-47eb-9f92-913f4feff19e)

### **Step 2: Start Patient Account Creation**

1.  In the left-hand panel, click on ‘Accounts’.
2.  Click on the ‘Add Account’ button.

![](https://cdn-assets.productfruits.com/ab096aef-e298-4779-acaf-95648191b214)

### **Step 3: Enter Patient Details**

#### Option 1: Medical Aid Account Creation

1.  Use the Family Check or Search Healthbridge feature to:
    -   Validate medical aid details.
    -   Import all dependents (if applicable).
2.  Ensure you have the full membership number to complete the validation.

![](https://cdn-assets.productfruits.com/1a6511ac-6c17-4ef8-b59d-430bbfef1a4e)

Option 2: Manual Account Creation

1.  If Family Check is unavailable or not enabled for the patient’s medical scheme:
    -   Click ‘Create Account Myself’.
    -   Manually enter the patient’s details, including:
        -   Full Name
        -   Contact Information
        -   Any other required fields

### ![](https://cdn-assets.productfruits.com/7d3f7f88-36fb-40e9-9164-229e94a95317)  
**Step 4: Review & Finalize**

1.  Double-check all patient details for accuracy.
2.  Click ‘Finish’ to save the new account.

Click below to watch a  quick video. 

[Embedded content](https://player.vimeo.com/video/863517160)