---
title: "How to Change Your SMS and Email Templates in Healthbridge Nova"
url: "https://help.healthbridgenova.co.za/en/article/how-to-change-your-sms-and-email-templates-in-healthbridge-nova"
language: "en"
last_updated: "2026-09-09T10:04:47.107Z"
---

# How to Change Your SMS and Email Templates in Healthbridge Nova

Follow these steps to create or modify SMS and email templates in Healthbridge Nova.

**Step 1: Access Template Settings**

1.  **Log in** to **Healthbridge Nova**.
2.  Click on the **‘Admin’** tab from the main menu.
3.  Select **‘Settings’** from the left-hand panel.
4.  Click on **‘SMS and Email Templates’**.

![](https://cdn-assets.productfruits.com/47c08fa0-06f3-4c03-a14d-b1246df102aa)

**Step 2: Create or Edit a Template**

#### **To Create a New Template:**

1.  Click on:
    -   **‘New Email Template’** to create an email template.
    -   **‘New SMS Template’** to create an SMS template.

#### **To Modify an Existing Template:**

1.  Locate the template you want to edit.
2.  Click on the **pencil icon** next to the template.

**Step 3: Customize the Template**

1.  Update the following fields:
    -   **Template Name**
    -   **Template Description**
    -   Add **variables** within the message for personalization.

![](https://cdn-assets.productfruits.com/98dc952a-851d-41ac-81e0-5fb69287d8cd)

**Step 4: Preview and Save**

1.  Click **‘Preview’** to check how the message will appear.
2.  Once satisfied, click **‘Save’** to apply the changes.

![](https://cdn-assets.productfruits.com/057a81f1-6ac0-4f9c-b39c-bb0a13f9739f)

**Your SMS and email templates have been successfully updated in Healthbridge Nova!** 

Click below to watch a quick tutorial

[Embedded content](https://player.vimeo.com/video/863542974)