---
title: "How to manage captured  invoices "
url: "https://help.healthbridgenova.co.za/en/article/how-to-manage-captured-invoices"
language: "en"
last_updated: "2026-07-13T14:27:43.914Z"
---

# How to manage captured  invoices 

Healthbridge NOVA invoices offer a range of actions that allow users to effectively manage and process individual invoices. These actions streamline the invoice administration process, providing users with efficient tools to handle specific tasks.

**How to action an invoice on an account.**

1.  Select **“Accounts”** from the options available. 
2.  Search for the required patient account.
3.  Select the **“Transactions”** options and filter your transactions by **“Type”**.
4.  Select the **“Type”** of transactions as **“Invoice”** to view all the captured invoices.

![](https://cdn-assets.productfruits.com/e701f28d-95cf-4213-bd25-58f15b55a4dc)

**NOTE:** Healthbridge Nova allows one invoice to include multiple line items of procedures, medications, and consumables. However, claims are processed per invoice and cannot be submitted as multiple claims at once.

**How to reverse a claim** 

1.  Select **“Accounts”** from the options available. 
2.  Search for the required patient account.
3.  Select the **“Transactions”** options and filter your transactions by **“Type”**.
4.  Select the **“Type”** of transactions as **“Invoice”** to view all the captured invoices.
5.  Click on the **“Actions”** option **( ፧ )**
6.  From the list of options select **“Reverse claim”**

![](https://cdn-assets.productfruits.com/94b1361d-75ee-40e4-8041-77dfac92d2e6)

7\. Add in a reason and click on **“proceed”** to allow the reversal to be processed.

![](https://cdn-assets.productfruits.com/07ac65bf-79d3-42a7-8070-2c156ebf9139)

**How to Copy & Create New Invoice.**

1.  Select **“Accounts”** from the options available. 
2.  Search for the required patient account.
3.  Select the **“Transactions”** options and filter your transactions by **“Type”**.
4.  Select the **“Type”** of transactions as **“Invoice”** to view all the captured invoices.
5.  Click on the **“Actions”** option **( ፧ )**
6.  From the list of options select **“Copy & Create New”**.

![](https://cdn-assets.productfruits.com/a14d9601-2483-4431-8952-e25615bc3d2c)

7\. You will be prompted to copy the prices of the line items or to reload the prices. The user can then proceed to create a new invoice.

![](https://cdn-assets.productfruits.com/35221186-8644-4a6c-bfd9-47b6f35f3f04)

**How to Email an invoice**

1.  Select **“Accounts”** from the options available. 
2.  Search for the required patient account.
3.  Select the **“Transactions”** options and filter your transactions by **“Type”**.
4.  Select the **“Type”** of transactions as **“Invoice”** to view all the captured invoices.
5.  Click on the **“Actions”** option **( ፧ )**
6.  From the list of options select **“Email Invoice”**
7.  The user can cc additional contacts as required.

![](https://cdn-assets.productfruits.com/729b3546-8bcc-4c8a-9a23-c5f21e64d335)

![](https://cdn-assets.productfruits.com/da3302b7-8d4b-4cea-b927-612db8981966)

[Embedded content](https://player.vimeo.com/video/901111504)