---
title: "How to reset passwords (System admin rights required)"
url: "https://help.healthbridgenova.co.za/en/article/how-to-reset-passwords-system-admin-rights-required"
language: "en"
last_updated: "2025-02-12T12:48:25.436Z"
---

# How to reset passwords (System admin rights required)

As a system admin, to reset a password click on **'Admin'**, then click on **'Users'.**

![](https://cdn-assets.productfruits.com/ac2d71d9-83a7-455e-be2a-a4664fc89307)

Search for the user you would like to reset the password for then click on the **'User**' button to edit the user's account.

![](https://cdn-assets.productfruits.com/b4b65718-63aa-4cca-a627-ab6b9e03654d)

Once your selection has been made the User settings window will open, from there click on **'Reset Password'**.

![](https://cdn-assets.productfruits.com/d7083741-43cd-4653-855f-a6d8b2a7418b)

Update the password and ensure the password is 6-30 characters long, and contains letters, numbers, and special characters.

![](https://cdn-assets.productfruits.com/7d616cff-f5bc-43cf-8ea5-e24c3390e013)

Once both fields match, click on the **'Reset'** button.

[Embedded content](https://player.vimeo.com/video/901128562)