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WhatsApp Patient Onboarding

Reduce front-desk pressure before the patient arrives. Introducing WhatsApp Patient Onboarding, designed to capture key patient details the moment an appointment is booked.


  • Secure Digital Intake: Patients automatically receive a WhatsApp link after booking to submit their personal and medical aid details.
  • Healthbridge Nova Sync: Information flows directly into Healthbridge Nova, keeping patient records accurate and up to date without manual entry.
  • Digital Consent: Collect and store patient acceptance of your privacy policy automatically.


Enable WhatsApp Patient Onboarding:

  1. Click Admin β†’ Settings.
  2. Select Calendar β†’ Appointments.
  3. Toggle WhatsApp ON and click Save.