Help Centre
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Help Centre
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Daily
Login to Healthbridge NovaHow to add a patientHow to add an appointment to the CalendarHow to do a benefit checkHow to capture an invoiceHow to manage patient accounts Part 1How to manage patient accounts Part 2How to add notes to a Patient Account Working with the Healthbridge Nova inboxHow to do a Manual RA Capture.How to Fix and Resubmit claimsHow to search for patient accountsHow to view transactions and invoices on an account How to manage captured invoices How to follow up on Invoices
Operational
Transferring Liabilities Bulk messagesAccount AgeHealthbridge Nova ReportsHow to manage electronic remittances
Setup
How to add a providerHow to add custom charge codesCustomizing the CalendarHow to set up private rates How to add a BranchHow to change your SMS and email templatesHow to set a mandatory ID Number when creating patient accountsHow to reset passwords (System admin rights required)Percentage Billing How to add a new userHow to set up Network pricing and contracts

Account Age

The age of an account is determined by the invoice date of the oldest open invoice.

The ageing periods are as follows:

  • 0 – 30 days.
  • 30 – 60 days.
  • 60 – 90 days.
  • 90 – 120 days.
  • 120+ days.

Each account with a balance owing will reflect its age on the accounts screen.

 

Tip: An age analysis report is a great way to manage these open invoices. (PL - Patient Liable and MAL- Medical Aid Liable) 

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