Help Centre
News
Help Centre
News
Daily
Login to Healthbridge NovaHow to add a patientHow to add an appointment to the CalendarHow to Perform a Benefit Check in Healthbridge NovaHow to Capture an Invoice in Healthbridge NovaHow to manage patient accounts Part 1How to manage patient accounts Part 2How to add notes to a Patient Account Working with the Healthbridge Nova inboxHow to do a Manual RA Capture.How to Fix and Resubmit Claims in Healthbridge NovaHow to search for patient accountsHow to view transactions and invoices on an account How to manage captured invoices How to follow up on Invoices
Operational
How to Transfer Liability from Medical Aid to Patient in Healthbridge NovaHow to Send Bulk Messages in Healthbridge NovaAccount AgeHealthbridge Nova ReportsHow to Manage Electronic Remittances in Healthbridge Nova
Setup
How to Add a Provider in Healthbridge NovaHow to Add Custom Charge Codes in Healthbridge NovaHow to Customize the Calendar in Healthbridge NovaHow to Set Up Private Rates in Healthbridge NovaHow to Add a Branch in Healthbridge NovaHow to Change Your SMS and Email Templates in Healthbridge NovaHow to Set a Mandatory ID Number When Creating Patient Accounts in Healthbridge NovaHow to reset passwords (System admin rights required)Percentage Billing How to add a new userHow to set up Network pricing and contracts

How to Change Your SMS and Email Templates in Healthbridge Nova

Follow these steps to create or modify SMS and email templates in Healthbridge Nova.

Step 1: Access Template Settings

  1. Log in to Healthbridge Nova.
  2. Click on the ‘Admin’ tab from the main menu.
  3. Select ‘Settings’ from the left-hand panel.
  4. Click on ‘SMS and Email Templates’.

Step 2: Create or Edit a Template

To Create a New Template:

  1. Click on:
    • ‘New Email Template’ to create an email template.
    • ‘New SMS Template’ to create an SMS template.

 

To Modify an Existing Template:

  1. Locate the template you want to edit.
  2. Click on the pencil icon next to the template.

Step 3: Customize the Template

  1. Update the following fields:
    • Template Name
    • Template Description
    • Add variables within the message for personalization.

Step 4: Preview and Save

  1. Click ‘Preview’ to check how the message will appear.
  2. Once satisfied, click ‘Save’ to apply the changes.

Your SMS and email templates have been successfully updated in Healthbridge Nova! 

 

Click below to watch a quick tutorial

Powered by Product Fruits