How to add a patient

Step 1: Navigate to the "Accounts" Tab

1. Log in to Healthbridge Nova.
2. Click on the ‘Accounts’ tab from the top menu.

Step 2: Start Patient Account Creation

1. In the left-hand panel, click on ‘Accounts’.
2. Click on the ‘Add Account’ button.

Step 3: Enter Patient Details

Option 1: Medical Aid Account Creation

1. Use the Family Check or Search Healthbridge feature to:
   • Validate medical aid details.
   • Import all dependents (if applicable).
2. Ensure you have the full membership number to complete the validation.

Option 2: Manual Account Creation

1. If Family Check is unavailable or not enabled for the patient’s medical scheme:
   • Click ‘Create Account Myself’.
   • Manually enter the patient’s details, including:
     • Full Name
     • Contact Information
     • Any other required fields

Step 4: Review & Finalize

1. Double-check all patient details for accuracy.
2. Click ‘Finish’ to save the new account.

Click below to watch a  quick video.