Help Centre
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Help Centre
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Daily
Login to Healthbridge NovaHow to add a patientHow to add an appointment to the CalendarHow to do a benefit checkHow to capture an invoiceHow to manage patient accounts Part 1How to manage patient accounts Part 2How to add notes to a Patient Account Working with the Healthbridge Nova inboxHow to do a Manual RA Capture.How to Fix and Resubmit claimsHow to search for patient accountsHow to view transactions and invoices on an account How to manage captured invoices How to follow up on Invoices
Operational
Transferring Liabilities Bulk messagesAccount AgeHealthbridge Nova ReportsHow to manage electronic remittances
Setup
How to add a providerHow to add custom charge codesCustomizing the CalendarHow to set up private rates How to add a BranchHow to change your SMS and email templatesHow to set a mandatory ID Number when creating patient accountsHow to reset passwords (System admin rights required)Percentage Billing How to add a new userHow to set up Network pricing and contracts

How to add a patient

To add a new patient, click on the ‘Accounts’ tab.
Select 'Accounts' on the left-hand panel.

From there click on 'Add account'

The 'new account' window will open.

To create a new medical aid account, use the Family Check feature to validate medical aid details and import all family members. If Family Check is not enabled for the selected scheme, you can also try the create the account myself option. NOTE: The FULL member number is required to search. 

To create the account manually, click on 'Create account myself'.

Then click on 'Next'.

Complete all the patient details then click on 'Next'.

Once all the details have been captured and confirmed, click on 'Finish'.

 

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