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Login to Healthbridge NovaHow to add a patientHow to add an appointment to the CalendarHow to do a benefit checkHow to capture an invoiceHow to manage patient accounts Part 1How to manage patient accounts Part 2How to add notes to a Patient Account Working with the Healthbridge Nova inboxHow to do a Manual RA Capture.How to Fix and Resubmit claimsHow to search for patient accountsHow to view transactions and invoices on an account How to manage captured invoices How to follow up on Invoices
Operational
Transferring Liabilities Bulk messagesAccount AgeHealthbridge Nova ReportsHow to manage electronic remittances
Setup
How to add a providerHow to add custom charge codesCustomizing the CalendarHow to set up private rates How to add a BranchHow to change your SMS and email templatesHow to set a mandatory ID Number when creating patient accountsHow to reset passwords (System admin rights required)Percentage Billing How to add a new userHow to set up Network pricing and contracts

Healthbridge Nova Reports

Using the Healthbridge NOVA reports.

Under the ‘Reports’ tab, you will find the following sections Calendar, Collection, Financial and Operational, these reports provide the user with a description explaining its purpose/function and the required data.

Calendar 

  • Appointment report - Provides the user a full view of all patients that visited the practice and can be generated with or without invoices. 

Collections

  • Collectable amounts report - Provides the user with a view of all invoices with patient liable amounts.

Note: The user can also now create a favourites list of the most frequently used reports, by selecting the star next to the report this creates the favourites list. 

 

 




 

Financial Reports

  • Age analysis report - view all invoices with outstanding balances in the different ageing periods. 
  • Claim report - view all claims that were submitted using the system.
  • Credit notes report - details of credit notes processed on the system.
  • Monthly transaction report - view a summary of all medical aid transactions for the selected month.
  • Write-off report - view all patient liable amounts are written off due to bad debt or small balance.
  • Payments Report - A summary of all the payments received.
  • Payment Corrections Report - Payment corrections captured for a selected date range. 
  • Journal Report - Details of journals that are part of RAs.
  • Refunds Report - Refunds made to patients for a selected date range.
  • Unroutable Claims Report - Details of claims which could not be routed through the switch, which were sent to the scheme via email.
  • RA Suspense Account Report - RA payments that have not been reconciled yet, and that are in the Suspense Account
  • Payment Details Report - The details of patient and medical aid payment transactions, for the whole practice.
  • Line Items Billed Report - This report lists the quantities and values of invoice line types that were billed.
  • Payments Per Provider Report - Details of payments received, per provider.
  • Reversed Transactions Report -  Transactions that were reversed during a selected date range. Transactions include invoices, credits and debits.
  • VAT Summary Report - A summary of input and output VAT, for a selected date range.


Operational Reports

  • Incomplete Contact Details Report - A list of patients with incomplete contact information (cellphone numbers and email addresses).
  • Referral Report - An analysis of referrals for a selected date range(based on service date).
  • Assistant Report - An analysis of assistants for a selected date range (based on service date).
  • SMS Report - SMSs sent to patients during a selected date range.
  • Patient List Report - A list of patients based on various search criteria.
  • Email Report - Emails sent to a patient during a selected date range.
  • Custom Charge Codes Report - A view of custom codes set up for the practice.
  • Medical Insurer Statements - A list of medical insurers with insurer liable amounts. You can generate a statement for an insurer.

 

Remittances 

  • eRA Delivery Schedule Report - This report shows the delivery schedule for eRAs from various schemes.
  • RA Statement Report - Listing remittances (both electronic and manual). You can view individual RA statements, and also manually update the payment date of a remittance if required.
    Inbox Actions Report - This report shows, per user, which Inbox actions have been completed and which have been discarded.

    Business Insights Report - A collection of specialised dashboards that provide insights into your business.











     
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