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Login to Healthbridge NovaHow to add a patientHow to add an appointment to the CalendarHow to Perform a Benefit Check in Healthbridge NovaHow to Capture an Invoice in Healthbridge NovaHow to manage patient accounts Part 1How to manage patient accounts Part 2How to add notes to a Patient Account Working with the Healthbridge Nova inboxHow to do a Manual RA Capture.How to Fix and Resubmit Claims in Healthbridge NovaHow to search for patient accountsHow to view transactions and invoices on an account How to manage captured invoices How to follow up on Invoices
Operational
How to Transfer Liability from Medical Aid to Patient in Healthbridge NovaHow to Send Bulk Messages in Healthbridge NovaAccount AgeHealthbridge Nova ReportsHow to Manage Electronic Remittances in Healthbridge Nova
Setup
How to Add a Provider in Healthbridge NovaHow to Add Custom Charge Codes in Healthbridge NovaHow to Customize the Calendar in Healthbridge NovaHow to Set Up Private Rates in Healthbridge NovaHow to Add a Branch in Healthbridge NovaHow to Change Your SMS and Email Templates in Healthbridge NovaHow to Set a Mandatory ID Number When Creating Patient Accounts in Healthbridge NovaHow to reset passwords (System admin rights required)Percentage Billing How to add a new userHow to set up Network pricing and contracts

How to add a new user

To add a New User, change User Permissions & Access Issues (administrator, owner, receptionist, etc)

Step 1: Access User Management

  1. Click on ‘Admin’
  2. Select ‘Users’
  3. Click ‘Add User’ for a new user or edit to modify an existing user.

Step 2: Fill in User Details

The ‘Add new user’ page will pop up. Complete all the information required in the template. The template will guide you step by step to assist you in systematically adding your user.

  1. Enter Full Name, Email Address, and Username.
  2. Ensure Username is unique (e.g., if 'JohnDoe' exists, use 'JohnDoe_3').

Step 3: Assign System Permissions

  1. Select the user role (e.g., Receptionist, Doctor, Admin).
  2. Ensure at least one system access option is selected.
  3. Tick necessary permissions such as Practice Management, Financials, and Reports

Once you have set up all the steps click on 'Save'.

To see a video on how to add a new user, click on 'Play' below.

 

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