Help Centre
News
Help Centre
News
Daily
Login to Healthbridge NovaHow to add a patientHow to add an appointment to the CalendarHow to Perform a Benefit Check in Healthbridge NovaHow to Capture an Invoice in Healthbridge NovaHow to manage patient accounts Part 1How to manage patient accounts Part 2How to add notes to a Patient Account Working with the Healthbridge Nova inboxHow to do a Manual RA Capture.How to Fix and Resubmit Claims in Healthbridge NovaHow to search for patient accountsHow to view transactions and invoices on an account How to manage captured invoices How to follow up on Invoices
Operational
How to Transfer Liability from Medical Aid to Patient in Healthbridge NovaHow to Send Bulk Messages in Healthbridge NovaAccount AgeHealthbridge Nova ReportsHow to Manage Electronic Remittances in Healthbridge Nova
Setup
How to Add a Provider in Healthbridge NovaHow to Add Custom Charge Codes in Healthbridge NovaHow to Customize the Calendar in Healthbridge NovaHow to Set Up Private Rates in Healthbridge NovaHow to Add a Branch in Healthbridge NovaHow to Change Your SMS and Email Templates in Healthbridge NovaHow to Set a Mandatory ID Number When Creating Patient Accounts in Healthbridge NovaHow to reset passwords (System admin rights required)Percentage Billing How to add a new userHow to set up Network pricing and contracts

How to Send Bulk Messages in Healthbridge Nova

Bulk messaging allows practices to communicate with multiple patients at once via email or SMS. This feature can be used for important announcements, patient statements, or special offers.

How to Send Bulk Statements

  1. Log in to Healthbridge Nova.
  2. Click on the ‘Admin’ tab from the main menu.
  3. Select ‘Bulk Messages’ from the left-hand panel.
  4. Click on ‘Statements’ to send bulk patient statements.
  5. Complete all required fields and filters to target the correct patient group.
  6. Click ‘Send Statements’ to deliver the statements to the selected patients.

Bulk statements have been successfully sent! 

How to Send Bulk SMS and Emails

  1. Click on the ‘Admin’ tab from the main menu.
  2. Select ‘Bulk Messages’.
  3. Click on ‘Emails and SMS’ to send mass communications.
  4. Complete the required fields and filters to:
    • Target a specific patient group.
    • Include all patients if needed.
  5. Choose the message delivery method:
    • Email
    • SMS
  6. Review the remaining SMS balance (if applicable).
  7. If additional SMS credits are needed, purchase them before sending.
  8. Once all details are finalized, click ‘Send’.

Bulk messages have been successfully sent via Email/SMS! 



 

 

How to Send Bulk SMS and Emails

  1. Click on the ‘Admin’ tab from the main menu.
  2. Select ‘Bulk Messages’.
  3. Click on ‘Emails and SMS’ to send mass communications.
  4. Complete the required fields and filters to:
    • Target a specific patient group.
    • Include all patients if needed.
  5. Choose the message delivery method:
    • Email
    • SMS
  6. Review the remaining SMS balance (if applicable).
  7. If additional SMS credits are needed, purchase them before sending.
  8. Once all details are finalized, click ‘Send’.

Bulk messages have been successfully sent via Email/SMS!

How to view the history of messages sent

  1. Select the“Admin” tab. 
  2. Select the“Bulk Messages” option. 
  3. Select the “History” tab.
  4. Ensure that all the required fields are completed.
  5. Click on “Search” and the data will become available.



 Click here to watch a quick tutorial

Powered by Product Fruits