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How to cancel a cash Invoice

How to cancel a cash invoice

Included in the invoices the user has the functionality too cancel a cash invoice that have been captured. This allows the users to correct cash invoices that have been captured incorrectly.

  1.  Click on the "Accounts Tab" and search the required account.
  2. Select "Transactions" and ensure "Invoices" are selected under "Type".
  3. Select the "Actions" option for the invoice that requires to be cancelled.
  4. Select "Cancel Invoice".

5. Add a reason for cancelling the invoice and select "Cancel Invoice".

6.Once the invoice is cancelled, the invoice will now reflect as R0.00 under "Patient Liable".

Note: This process only applies to cash invoices.

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