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Practice Agent: WhatsApp Booking Links

Label Printing and Hardware Requirments

Here are some guidelines when considering label printing and hardware requirements

1. Hardware Requirements 

Clients are responsible for sourcing  thermal printers and labels.

Label Specifications - Healthbridge Nova system is compatible with two specific label sizes:

  • Size 1: 50mm x 50mm
  • Size 2: 95mm x 35mm

Sourcing Labels - Labels must be thermal-compatible. Using standard stationary labels can melt and damage the printer due to the heat involved in the thermal printing process. 

2. Printer Specifications

  •  If a client already has a label printer, the required sizes (50mm x 50mm or 95mm x 35mm).
  •  If the client needs to buy a printer, a Thermal Transfer or Direct Thermal printer can be used. 

Thermal Transfer is  highly recommended as it uses a wax ribbon, which provides longer-lasting print quality

Important Note: Clients must ensure they purchase the correct wax ribbon (110mm) if using a thermal transfer printer

3. How to activate label printing

  1. Navigate to the "Admin" tab and click on settings.
  2. Select the "Invoicing & Recon" option.
  3. Enable the label printing settings.

 

4. How to print labels

  1. Once the settings have been activated, the user can proceed to capture an invoice as normal.
  2. Before submission of the claim the user can select the "Print Label" option 

 

 

 

 


 

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